For orders under this, a small P&P of £4.75
Order before 5pm, and we send your order the next morning day (Monday - Friday).
Orders are sent using DPD Local so will arrive with you normally the next day.
All Orders are tracked and traced for your peace of mind.
For customers outside of the EU, VAT will be deducted during checkout.
Delayed / Lost Parcels - the vast majority of our UK orders arrive the next day if ordered before 4pm.
If you have received a card, and have been unable to arrange redelivery / collection within 7 days, the parcel will be returned to us, and we will have this resent for you.
On very rare occasions, DPD items can get delayed. We cannot refund or resend DPD orders until 15 days have passed since the day of posting.
Within this time frame however, if an order has been delayed, we recommend you contact your local sorting office as especially in summer and Christmas periods, deliveries can be attempted but no card left.
In many years of trading, and tens of thousands of parcels, there have been occasional lost parcels. Any claim / enquiry regarding a lost parcel MUST be made within 30 days of the date of order. If more than 30 days have elapsed, we cannot refund or resend an order, as we ourselves cannot instigate an investigation with DPD or Parcelforce after this time.
Please keep in touch in the unlikely event of a delay